HP DeskJet 2755e

Keep the e suffix when identifying this DeskJet 2700e-family printer. Select your Windows version and architecture on HP’s current support page, then check the listed package’s printing and scanning components. An Easy Start setup package is not a promise of a driver-only or entirely offline installation; the 2021 manual does not establish current Windows or ARM compatibility.

For network setup, connect the computer and printer to the same local wireless network. A VPN can prevent local discovery; follow your organization’s rules before changing it. For USB setup, leave the cable disconnected until HP’s software asks. If HP+ is enabled, HP requires the printer to remain internet-connected even when printing over USB; USB is not an offline workaround for that condition.

The 2700e manual describes AirPrint printing after the printer and Mac join the same network. Add the intended device in the Mac’s printer settings and check the selected queue. This does not establish that scanning is configured: use HP’s scanning option supported on your exact macOS, select this printer and preview a document. A Windows EXE is not Mac software.

Check that the computer is on the same network, not an isolated guest network. Press Wireless and Information together to print the wireless network test report and network configuration page described by HP. Use the report to check connection status and network name before repeating setup; a visible printer name alone does not prove the computer can reach it.

Check the scanner selected in HP’s supported scanning software, not just the print queue. Put one new original on the scanner glass and request a preview. If the scanner is missing, confirm the same USB or network connection and the scanner components for your OS before reinstalling the printing software. Test file saving separately from successful printing.